Air travellers would now be compensated for cancellation or delays in flights which have not been caused by situations like fog or any reason beyond the control of the airlines, if a new draft rule is implemented.
New rules detailing the conditions of compensation have been drafted by the aviation regulator, Directorate General of Civil Aviation, which has invited comments from the public before finalising them.
The decision came in the wake of rapid expansion of air services on domestic and international routes and the necessity for the government to ensure appropriate protection for air travellers in case of flight disruptions, denied boarding, cancellations and delays without due notice to the passengers, an official spokesperson said.
As the distinction between scheduled and non-scheduled services was coming down, such protectionary measures would also be provided to passengers travelling on non-scheduled flights, like charters, also.
Under the draft Civil Aviation Requirement (CAR), the financial compensation would be given only if the cost of ticket is higher than the compensation amount. It would be Rs 2,000 or the value of the ticket whichever is less for flights having a block time of up to and including one hour. Till two hours, the compensation would be Rs 3,000 or the value of the ticket whichever is less. Similarly, if the delay is more than two hours, the amount would be Rs 4,000 or the value of the ticket whichever is less.
Source:http://in.news.yahoo.com
No comments:
Post a Comment